| 911
Emergency
The Hearst CommunicAction Center handles
the 911 emergency dispatch for many municipalities, towns and villages
in the surrounding area (Hearst, Mattice-Val Coté, Hallébourg,
Jogues, Lac Ste. Thérèse), but can also extend these services
to other towns and municipalities. This service was established in
1997, by the Town of Hearst, who then extended the service to surrounding
municipalities.
If there is ever a need for you to
call 911, it should be noted that the call goes first to the telephone
company, who, in turn, route it to CommunicAction. Please remain
on the line, and don't hang up, your call will be answered by our operators
in the quickest delay possible.
When someone
calls 911 what happens?
First, the Telephone company's computers
recognize that this is an emergency call and it is immediately routed to
the CommunicAction center. Then, our Operator answers the line by
saying: "Emergency 911, Do you need Police, Fire or Ambulance?"
After the caller states what kind
of service he needs, our Operator transfers the call to the appropriate
emergency service (Police or Ambulance - Fire crews are dispatched directly
by CommunicAction).
The Hearst Fire Department and Mattice
Fire/Rescue personnel are all equipped with pagers. When their services
are needed, CommunicAction will summon them through their pagers.
Jogues and Hallébourg volunteers do not have pagers, but have a
message relay system that seem to be working just as well. The only
municipality we provide 911 service not equipped with fire protection is
Lac Ste. Thérèse, but they are fully protected under the
other emergency services.
We currently provide 911 service to
five municipalities in the area. Call us at (705) 372-1141 or email
us at info actionhearst.com
for a quote on this service, or fill out one of our request
forms.
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